FAQ
Welcome to Trulie Gifted, a shop that brings you durable, functional and colorful handbags and accessories handmade in San Diego, CA.
Shipping:
Shipping occurs Monday through Saturday.
Your item will be shipped via USPS with a tracking number.
Refund Policy:
If you are unhappy with your purchase, please return or exchange it in an unworn and unwashed condition within 15 days of receipt.
Please contact me prior to returning an item and package it carefully. The customer is responsible for shipping costs on returns and exchanges. Custom orders and shipping costs are non refundable.
Washing Instructions:
Spot clean all items and lay flat to dry, unless otherwise stated.
Custom Orders & Wholesale
Please contact me at [email protected] for more detailed information.
*Custom orders, allow for 5-10 days for completion.
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.